The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer

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Price: 14.99 USD

Location: Lake Mary, Florida

End Time: 2024-11-22T15:55:36.000Z

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All returns accepted: ReturnsNotAccepted

Personalize: No

Signed: No

Ex Libris: No

Narrative Type: Nonfiction

Personalized: No

Original Language: English

Inscribed: No

Vintage: No

Book Title: New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Number of Pages: 304 Pages

Language: English

Publisher: Mcgraw-Hill Education

Topic: Training, Total Quality Management, Leadership, Customer Relations, Organizational Behavior, Personal Success, Industries / Hospitality, Travel & Tourism, Management, Corporate & Business History

Item Height: 1.1 in

Publication Year: 2008

Illustrator: Yes

Genre: Business & Economics

Item Weight: 15.3 Oz

Author: Joseph A. Michelli

Item Length: 8.6 in

Item Width: 6.3 in

Format: Hardcover