Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Building A World Class Service Organization (Assessment Tool)ISBN13:9781944659455ISBN10:1944659455Author:Wirtz, Jochen (Author)Description:Service Leadership Is Not Based On Outstanding Performance Within A Single Dimension Rather, It Reflects Excellence Across Multiple Dimensions Building A World-Class Service Organisation Is The 13Th Volume In The Winning In Service Markets Series By Services Marketing Expert Jochen Wirtz This Volume Provides A Summary Of How A World-Class Service Organization Looks Like As Well As An Assessment Tool To Evaluate The Organization Within Each Of The Three Functional Areas Of Marketing, Operations, And Human Resources Binding:Paperback, PaperbackPublisher:Ws ProfessionalPublication Date:2017-12-31Weight:0.13 lbsDimensions:0.07'' H x 9'' L x 6'' WNumber of Pages:34Language:English
Price: 13.5 USD
Location: USA
End Time: 2024-11-04T14:39:16.000Z
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Item must be returned within: 30 Days
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Item Weight: 0.13 lbs
Book Title: Building a WORLD-Class Service Organisation : Assessment Tool
Author: Jochen Wirtz
Format: Trade Paperback
Language: English
Topic: Leadership, Management
Publisher: WORLD Scientific Publishing Co Pte LTD
Publication Year: 2017
Genre: Business & Economics
